nextSTAT: Support Center

nextSTAT works by using a 'tagging' method, which is essentially a small snippet of javascript "code tags" that you place into each of your site's pages. Each time a visitor loads one of your site's pages with the nextSTAT code tags in them, those tags are executed and will send information back to nextSTAT's servers for your account. nextSTAT takes this information and parses it into a usable format so that it can be used in providing you with reporting later. All of the data is stored on nextSTAT's servers, which are maintained and serviced at our facility, making your life easier since there is no software, database machines, or log files for you to maintain on your end. We collect, store, backup, and provide you with the data you need to make informed business decisions about your site.

Because of the sensitive nature of the information gathered by nextSTAT, we must verify that you have rights to the account before a username/password can be given out. The easiest way is for us to send login information to the email address associated with the account.

If you are no longer using the email you signed up with, you must send us an email with the following information:
Your username (if you remember it), first and last name, website URL, any information that can be used to verify that you are who you say you are.
If you paid with a credit card, you can use the following information for verification: the last four digits of the credit card number, the expiration date, the name associated with the credit card, the address that the credit card is billed to.
If you do not pay with credit card, you need to either send us an email from a domain or company that you own, for example, name@mydomain.com, or use an email that is published on your site.

Before nextSTAT can be of any use to you, it first needs to be installed to your site, since no data will be collected otherwise. To accomplish this, you’ll need to generate a set of JavaScript “code tags” which you will then need to have inserted into each and every page on your site. If you are comfortable working with the HTML of your site, then this is a very trivial process. If you have someone else maintain your site, you will need to generate the code tags and give them to the appropriate person so that they may insert them into your site pages. After you have successfully logged in, click the Sites Settings tab found near the top of the screen. On the left side of the screen, there is a link labeled Generate Code Tags. Click on this link. You can now copy the code tags. There are two ways to do this:

If you are using Internet explorer:
The easiest way is to click the button below the first set of code labeled Copy to Clipboard.

If you are using an alternative Browser:
If a button appears below the code tag text box labeled “Highlight Code Tags”, click this button. The code tags should appear highlighted, in which case you should be able to user CTRL+C to copy the tags to your clipboard. (If the button does not exist, right click inside the textbox containing the JavaScript code tags and then left click on the “Select All” menu option which should highlight all the code)

Pasting the nextSTAT code tags into your page:
1. Open up your web page so you can see the HTML code (preferably in a pure text editor like Notepad.)

2. Look for the body tags.
The beginning body tag looks like this:
<body>
The closing body tag looks like this:
</body>

The closing body tag is the easiest to find, because it usually at the very bottom, where as the opening body tag is after the header.

3. Paste the code tags just before the closing body tag.

4. After pasting the code tags into your web page, save your web page and upload it to your web server.

If you get a JavaScript error when viewing your site after pasting the tags in, you probably didn't paste them in their entirety, or your HTML editor was not in the correct mode when you pasted them. Take out the previous code tags and place them in exactly as they were generated. There is no guarantee that nextSTAT will be able to correctly operate if the code tags are altered from how they were originally received.

We can only track pages that have our code tags on them. If you do not put our code tags on a certain page, we will not track it. There are a few things you could do to avoid that problem. If you have a header or a footer that is included on every page, you could put it on that. If not, you might consider creating a header or footer, or do a Server Side Include, especially if you have any other snippets of code that is repeated on each page.

Search engines are engines that use spiders or bots to search the web and find valuable content for users. When a search engine displays advertisements and pay per clicks on their site, they did not find the pages through searching and are acting as a directory, not a search engine.

Our list of search engines is quite extensive, but are only the ones we have encountered so far. If you have anything that you feel should be on our search engine list, and is not, please let us know.